Privacy policy

Symbiosis E-com OÜ (“Sonic Species”, “Sonic Mentorship”, “we”, “us”)
Registration: 16353835 | VAT: EE102464162 | Estonia
Contact: contact@sonicmentorship.com
Last Updated: March 2026

What We Collect

When you join or interact with our website and community, we may collect:

  • Name and email address (provided at signup)
  • Payment information (processed securely by Skool and Stripe; we do not store card details)
  • Usage data (pages visited, time on site, device type, browser, IP address)
  • Community activity (posts, comments, call attendance within the Skool platform)
  • Cookies and tracking pixels for analytics and advertising purposes

How We Use Your Information

  • To provide access to the Sonic Species community, training materials, and weekly calls
  • To communicate with you about your membership, updates, and new content
  • To process payments and manage your subscription
  • To improve our website, content, and services
  • To run advertising campaigns (Meta, Google) and measure their effectiveness
  • To comply with legal obligations

Third-Party Services

We use the following services which may process your data:

  • Skool (community hosting and payments)
  • Stripe (payment processing)
  • Meta/Facebook (advertising and tracking pixels)
  • Google Analytics (website analytics)
  • Cloudflare (website hosting and security)

We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies, Meta Pixel, and similar technologies to improve your experience and measure advertising performance. You can manage cookie preferences through your browser settings.

Your Rights (EU/UK/GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request data portability
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, email contact@sonicmentorship.com.

Data Retention

We retain your data for as long as your account is active. If you cancel your membership, we may retain certain data for up to 12 months for legal, accounting, or fraud prevention purposes.

Age Requirement

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from anyone under 18.

Changes to This Policy

We may update this policy from time to time. Continued use of our services after changes constitutes acceptance.